|
| Q: |
What
is a POP3 E-mail account? |
A:
|
POP3
(Post Office Protocol-version 3) E-mail
boxes are mailboxes on EQHost servers
which will hold E-mail addressed to your
domain, such as You@Yourdomain.Com,
Sales@Yourdomain.Com, etc.
You can retrieve and send your E-mail by
using an E-mail program or Web browser
program (such as Internet Explorer,
Netscape Navigator etc.) from your
personal computer. Or you may also
retrieve your E-mail via Web page -
which gives you Web access to your
E-mail from any computer in the world
with Internet access.
|
| Q: |
How
do I setup my E-mail client for my
E-mail Accounts? |
| A: |
Instruction
to setup Outlook
Express 5.0 mail client.
Instruction to setup Eudora
3.0 mail client.
Instruction to setup Netscape
4.6 mail client.
|
| Q: |
What
does "E-mail forwarding" mean? |
A:
|
Email
forwarding means having message sent to
your POP account to be forwarded to your
other E-mail box on your ISP or office
network. Some clients find this
convenient -- to log into one single
E-mail account to retrieve and send
E-mail.
|
| Q: |
What
is "E-mail aliasing"? |
A:
|
Aliases
are a way of making one email account
seem like many. This is called
"unlimited aliasing". Suppose
you are in charge of billing and
marketing. Instead of making two
individual accounts to handle these
emails, you would make one account named
You@Yourdomain.Com which is a valid POP
account, at which you can send and
receive mail.. Next you would apply
Billing, and Marketing as aliases of the
You@Yourdomain.Com account. With this
setup, mail sent to any of the 3 above
mentioned email accounts (Billing@Yourdomain.Com,
Marketing@Yourdomain.Com and You@Yourdomain.Com)
will all be sent to the mailbox of You@Yourdomain.Com.
|
| Q: |
How
do I send an automated response to
incoming E-mail? |
A:
|
Autoresponders
are messages that are automatically sent
to anyone who sends an E-mail to your
preset E-mail address. If you are out of
office for a week, is a good idea to set
the autoresponders to help you to reply
to any E-mail received during this
period -- informing that you would
contact them in a later date.
|
| Q:
|
What
do I do if I cannot check for new e-mail
on a certain POP3 account? |
A:
|
You
first need to determine whether you can
even connect to the POP3 server, or if
you can connect to the POP3 server but
can't login to the POP3 account
successfully. Use the guideline below to
troubleshoot your particular case.
If you can connect to the POP3 server
but receive errors... |
|
1.
|
Make
sure you are entering your login and
password correctly! This is the most
common problem.
|
2.
|
Make
sure you are connecting to the correct
POP3 server (Mail.Yourdomain.Com).
|
| If
you can't connect to the POP3 server... |
1.
|
Make
sure you first have a connection to the
Internet. Verify this by visiting a
website.
|
2.
|
Make
sure your e-mail client is configured
properly. This does not apply if you
have checked for new e-mail before and
have not changed your configurations
since.
|
3.
|
Verify
that you are not behind a firewall! If
you are at work, this should be your
first clue. If you find that you are
behind a firewall, verify with the
network administrator that port 110 is
allowed. If it is not, this is the
reason you cannot connect to the POP3
server. |
